Enta Ticketing Solutions

Training Consultant / Manager

Company Description: ENTA USA, LLC is a privately owned US based company that is a world leader in providing ticketing solutions and services to colleges and universities, arenas, theatres, stadiums, museums, festivals in North America. Offerings include managed solutions, stand-alone solutions, consulting, implementation and training services around the ENTA software product. In development and use worldwide for over 13 years, ENTA is the worlds most advanced box office / event / venue management solution. With over 250 venues worldwide, ENTA has been proven in the demanding UK theatre market, United States university market, Premier League soccer stadiums as well as other major events and venues in the United States, Europe, and Australia.

Enta USA is located in Baton Rouge, LA.

Position Description: Use a strong technical and industry background to provide on-site and remote training and consulting services to box office, marketing, and venue management personnel while supporting the development of more mature training teams as the organization grows. This is an excellent opportunity to get involved on the ground floor of a software company and will require the ability to wear many hats initially while providing training and educational expertise to the Enta USA team.

This is a full time salary position with full benefits including health, dental and vision, life and disability insurance, paid vacation, 401k, and competitive salary.

For immediate consideration, qualified candidate should email their resume to career@entausa.com

Candidates must be eligible to work in the United States. EOE

* Provide on-site and remote end-user training
* Perform product demonstrations and support pre-sales activities
* Assist with business consulting during implementation engagements
* Participate in industry conferences
* Develop and refine classroom and online training materials / curriculum / methodology
* Participate in cross functional teams to develop / refine sales, implementation and support methodologies
* Assist with interviews for potential training consultants

* 3+ years experience in software training, support, and/or consulting work
* Excellent analytical and logic skills
* Excellent organizational, written, verbal and interpersonal skills
* Excellent presentation skills
* Ability to perform training / consulting engagements requiring overnight travel
* Ability to lead teams and develop training methodologies
* Attend to details within a multi-task work environment
* Other preferred (although not required) skills include:
- Software development or technical consulting experience
- Understanding of box office, ticketing and marketing, or customer relationship management (CRM)

Bachelors degree in business, technical or educational discipline from an accredited four-year institution or 3+ years in the ticketing industry.

Masters degree in business or technical discipline from an accredited four-year institution is preferred but not required.

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